Who they’re for

Anyone running venues, events or visitor attractions who wants to do the right thing, well. No expertise required, just enough care to get started.

What they help with

Turning uncertainty into confidence: practical ways to think about access, customer experience and the small details that shape welcome.

What readers gain

Clear guidance without jargon, real examples, and reassurance that accessibility doesn’t need to begin with perfection.

Why these books exist

I didn’t set out to become an “accessibility person”

I just wanted to go out, see places, and enjoy them like everyone else. Brochures spoke of “welcoming everyone”, but the reality could be very different: steps where there shouldn’t be steps, doors too heavy to open, and the well meaning shrug of “we’ve never really thought about that”.

These books live in that gap. They’re not rulebooks or checklists. They’re practical guides for understanding what inclusion feels like when it works, and what to improve when it doesn’t. It’s about doing the next right thing: clearer information, a better route, a more confident welcome.

Reader feedback

Simple stuff delivered beautifully. This makes so much sense.

Amazon reviewer

“Absolute must read for any business owner. Amazing book.”, from an early reader

What each book does

Illustrated cover artwork: Paul in his powerchair looking out across a coastline towards a ruined castle.

Access All Areas

Inclusive tourism and visitor experiences, from arrival to exit.

Illustrated cover artwork: Paul in his powerchair facing a conference audience and a speaker at a lectern.

Access All Events

Gatherings and public events, where participation depends on planning and confidence.

Illustrated cover artwork: Paul in his powerchair reading a tablet at a desk, beside a bookshelf and noticeboard.

Access All Info

Access information, because knowing what to expect can decide whether someone goes at all.